+1-855-211-0932 (ID:323456)
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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will open. It comprises elaborate information about all the actions that you can perform on the given page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast library of how-to video clips explaining how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and provides practical solutions. We constantly "revamp" our FAQ section with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24x7 and eager to assist you with any question. Each support ticket you open will be replied to within one hour (the average response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323456

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com